I was so impressed with this business, from the first phone call. I had a problem with my current hearing aides and the first appointment available was two weeks away. Lee told me I could come in to see if she could possible repair it to hold me over. I went in and she was able to do just that at no charge! The waiting area is very comfortable and so welcoming. The warranty on my hearing aides expired October, 2024. I am looking forward to my appointment.